These answers reflect the current website flow and the way our pre-booking process works.
Review these points to better understand how we work and what you need before pickup.
You can submit your request from the website by choosing pickup point, dates, vehicle and extras.
This step creates a pre-booking request: there is no online charge and then our team confirms final availability.
If you need to cancel or modify a pre-booking, please contact us as early as possible.
Because the website does not process online charges at the moment, changes are coordinated directly with the branch.
Our vehicles are not authorized to leave the country.
If you need to review a specific case, please contact our offices before creating the booking.
The website does not process online payments at this moment.
At pickup, the branch may request accepted payment methods and a credit card for the applicable security deposit.
You can contact us about documentation, schedules, extras or specific rental conditions before travelling.
